Why is the input field not appearing in the submissions on Webflow?

Published on

September 22, 2023

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There are several reasons why the input field may not appear in the submissions on Webflow. Here are a few possible explanations and potential solutions:

Form Validation: Webflow has built-in form validation that ensures users fill out required fields correctly. If the input field is missing from the submissions, it's possible that the input field is not marked as required, or the validation is not properly set up. To fix this, make sure that the input field is set to required in the form settings and double-check the form validation settings.
Wrong Field Name: Each input field in Webflow needs to have a proper field name assigned to it. If the field name is incorrect or missing, the data will not be captured in the form submissions. Check the field name in the input field settings and ensure it matches the corresponding field name in the form settings.
Incorrect Form Submission Setup: If the form submission is not properly set up in Webflow, it can result in missing input field data. Make sure that the form submission is connected to the right collection or external service. If using an external service, verify that the integration settings are correctly configured.
JavaScript Conflicts: In some cases, JavaScript conflicts can interfere with the submission process and cause input fields to go missing. Check for any custom JavaScript code that might be affecting the form submissions. Temporarily deactivate or troubleshoot the code to identify any conflicts.
Issues with Webflow's Form Notifications: If the input field data is not appearing in the submissions but shows up correctly in the live form, there might be an issue with Webflow's form notifications. This can happen if the email template or settings are misconfigured. Review the email notifications settings in the project settings and ensure they are properly set up.

By addressing these common issues, you should be able to identify and resolve the problem of input fields not appearing in the submissions on Webflow.

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