How can I set up an auto-response for the person who made a submission in Webflow?

Published on
September 22, 2023

To set up an auto-response for the person who made a submission in Webflow, you can use Webflow's built-in Form Notifications feature. This feature allows you to send an automatic email to the person who submitted the form, acknowledging their submission. Here's how you can set it up:

  1. Open your Webflow project and go to the Designer.
  2. Select the form element that you want to set up the auto-response for. You can easily identify form elements by the form icon that appears on top of them.
  3. In the right panel, click on the "Settings" tab.
  4. Scroll down to the "Email Notifications" section and click on the "Add Email" button.
  5. In the newly added email notification, you can customize the recipient, subject, and the body of the email.
  6. To send an auto-response to the person who made the submission, make sure to add a dynamic field in the "To" field. You can do this by clicking on the "+" button and selecting the appropriate form field from the dropdown menu. For example, you can select the "Email" field if you want to send the email to the person's email address.
  7. Customize the subject and the body of the email to include a personalized message or any other relevant information.
  8. Save your changes and publish your website for the changes to take effect.

With these steps, you have successfully set up an auto-response for the person who made a submission in Webflow. Now, whenever someone fills out the form, they will receive an automatic email confirming their submission.

Benefits of setting up an auto-response:

  • Provides immediate feedback to the form submitter, letting them know their submission has been received.
  • Increases user satisfaction by acknowledging their actions promptly.
  • Helps in building trust and credibility with your audience.
  • Reduces the chances of duplicate submissions.

Note:
Ensure that your email notification complies with anti-spam laws and includes an unsubscribe option if necessary. Be mindful of the information you include in the auto-response email to avoid any potential security or privacy risks.

Additional Questions:

  1. How do I customize the auto-response email in Webflow?
  2. Can I send the auto-response email to multiple recipients in Webflow?
  3. Does Webflow provide any notification options other than email for form submissions?