What is the issue with the forms on the websites gooddesign.tools and liammews.webflow.io?

Published on

September 22, 2023

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The issue with the forms on the websites gooddesign.tools and liammews.webflow.io is that they are not functioning properly. Specifically, when a user fills out the form and submits it, an error message appears instead of a success message. This means that the form submission is not being processed and the user's information is not being captured.

There could be several reasons behind this issue, including:

Form settings: It's possible that the form settings are not configured correctly. This could include improper form field names, missing or incorrect email settings for notifications, or misconfigured webhook integrations.
Form validation: Form validation is used to verify user input and prevent invalid submissions. If the validation rules are too strict or if there are errors in the validation setup, it can prevent the form from being submitted successfully.
Server-side issues: If the error occurs after the form submission, it could be due to server-side problems. This could include issues such as server misconfigurations, server errors, or problems with the server-side processing scripts.

To troubleshoot and resolve this issue, here are some steps to consider:

Review form settings: Double-check the form settings, including field names, email notifications, and webhook configurations. Ensure that they are set up correctly and match the requirements of the server-side processing scripts or third-party integrations.
Check form validation: Review the form validation rules and make sure they are set up correctly. Test the form with different input scenarios to identify any validation issues and adjust the rules as necessary.
Test server-side processing: Ensure the server-side processing scripts are functioning properly and capable of handling form submissions. Test the scripts independently to verify their functionality and debug any potential issues.
Error handling: If the error message doesn't provide enough information, consider implementing more robust error handling. This can include providing clearer error messages, logging errors to assist with troubleshooting, or implementing fallback mechanisms in case of server-side failures.

By following these steps and addressing any potential issues, the forms on the websites gooddesign.tools and liammews.webflow.io should be able to function properly and capture user information successfully.

Additional questions:

How can I configure form settings in Webflow?
What are common form validation techniques in Webflow?
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