Is there a bug with the "Buy Now" button disappearing on publish in Webflow?

Published on
September 22, 2023

Yes, there is a bug with the "Buy Now" button disappearing on publish in Webflow. This issue occurs when using Webflow's built-in Ecommerce functionality and can be quite frustrating for users. Fortunately, there are a few potential workarounds you can try to resolve this problem:

  1. Check your settings: Ensure that the "Display Buy Button" option is toggled on in the affected product's settings. To do this, navigate to the Products tab in your Webflow project, select the product in question, and make sure the "Display Buy Button" option is enabled. If it's already turned on, try toggling it off and on again to see if it resolves the issue.

  2. Refresh the designer: Sometimes, the "Buy Now" button disappearing is just a temporary glitch caused by the designer not properly updating. Refreshing the designer page can often bring it back. To do this, simply click the "Refresh" button in the Webflow designer toolbar or use the keyboard shortcut Ctrl + R (Windows) or Cmd + R (Mac).

  3. Clear cache and cookies: If the first two steps didn't work, clearing your browser cache and cookies may help resolve the issue. Cache and cookie data can sometimes interfere with the proper functioning of websites, so clearing them can often fix various bugs and glitches. Consult your browser's documentation for instructions on how to clear cache and cookies.

  4. Contact Webflow support: If none of the above solutions work, it's best to reach out to Webflow's customer support team. They have in-depth knowledge of their platform and can assist you in troubleshooting the specific bug you're experiencing. You can contact them through the Webflow support page or by submitting a support ticket.

Although the bug with the "Buy Now" button disappearing on publish can be frustrating, trying these steps should help you resolve the issue. Remember to always reach out to the Webflow support team if you need further assistance.

Additional Questions:

  1. How do I enable the "Buy Now" button in Webflow?
  2. Why is my "Buy Now" button not working after publishing my Webflow site?
  3. Can I customize the design of the "Buy Now" button in Webflow?