Has Webflow recently changed the IP addresses for all their projects without notifying their users, resulting in non-www websites not working properly?

Published on

September 22, 2023

Note

CommunityFAQ is not affiliated with Webflow. Click here if you'd like to visit Webflow's help resources.

Webflow has not recently changed the IP addresses for all their projects without notifying their users. The non-www websites not working properly issue could be due to various reasons, but it is not related to any recent IP address changes by Webflow. It is important to investigate the issue further to determine the cause and find a solution.

Here are some possible reasons why non-www websites might not be working properly in Webflow:

DNS Configuration: The issue might be related to the DNS configuration of the domain. Ensure that the DNS settings are correctly pointing to the Webflow servers. You can check the DNS records (A, CNAME) in your domain registrar's settings and make sure they are correctly set up to direct traffic to the correct IP address.
SSL Certificate: If your website has an SSL certificate, ensure that it is properly configured for both the www and non-www versions of the website. Webflow automatically generates SSL certificates for the www version of the website by default, but you need to set up a custom SSL certificate to cover the non-www version if needed.
Redirects: Check if there are any redirects set up in your project settings or custom code that might be redirecting traffic from the non-www version to the www version. Ensure that the redirects are correctly configured to avoid any conflicts.
Project Settings: Verify the settings in your Webflow project to ensure that the non-www version is properly defined as the default domain. Go to the project settings and select the non-www version of your domain as the default domain.
Clear Cache: Clear your browser cache and try accessing the non-www version of your website again. Cached DNS settings or previously visited pages might cause issues with accessing the website correctly.

Remember, if the issue persists, it is recommended to reach out to Webflow support for further assistance. Provide them with all the relevant information and details about your setup so they can help diagnose and resolve the problem effectively.

Additional Questions:

How do I configure DNS settings for my Webflow website?
How can I set up SSL certificates for non-www websites in Webflow?
What should I do if my Webflow website is not properly redirecting from www to non-www or vice versa?

Is it possible to create a full screen popup that prompts users to turn their iPad to horizontal orientation before accessing the website in Webflow?

How can I prevent my background video in Webflow from appearing pixelated?

What could be causing the grid slideshow to not show on mobile devices in Webflow?

What is the purpose of Webflow?

Is it possible to have multiple thumbnails go to the same lightbox in Webflow's new Lightbox feature? Can the lightbox display the particular thumbnail image in the correct order?

Can you provide a video tutorial or screenshots on how to create an accordion style dropdown in Webflow?

What new feature has Webflow recently added that allows users to organize their pages in a hierarchical way?

Is there a way to remove the gap at the start and end of a container in Webflow when using the gap property in style reset?

What could be causing the issue where the description is already visible upon entering the website?

What is preventing the user from seeing any conversion data on Meta Ads despite inserting the FB Pixel code into Webflow and confirming its functionality?