Did you encounter any issues when trying to access your website on Webflow after moving your domain from Siteground to Google Domains and canceling your WordPress plan?

Published on
September 22, 2023

When moving your domain from Siteground to Google Domains and canceling your WordPress plan, you may encounter some issues accessing your website on Webflow. Here are a few possible issues you may face and some solutions to help you resolve them:

  1. DNS propagation: After changing your domain's nameservers to point to Google Domains, it can take up to 48 hours for the DNS changes to propagate worldwide. During this time, you may experience intermittent access to your website. This is a normal process and will resolve itself once the DNS changes have fully propagated.

  2. Caching: If you have recently accessed your website before the domain transfer, your browser and ISP may have cached the old DNS information. This can cause your computer or network to continue resolving your domain to the old Siteground server. To resolve this, you can try clearing your browser cache and DNS cache. You can also try accessing your website from a different device or network to see if the issue persists.

  3. SSL certificate: If you had an SSL certificate installed on your website while it was hosted on Siteground, it may not automatically transfer to Webflow. In this case, you will need to install a new SSL certificate provided by Webflow. You can do this by accessing your Webflow project settings and enabling SSL. Once enabled, Webflow will automatically generate and install a new SSL certificate for your domain.

  4. DNS record setup: When you move your domain to a new registrar, you will need to update your DNS records to point to the correct servers. In Webflow, you will need to set up your DNS records correctly to ensure that your domain is correctly connected to your Webflow hosting. Double-check if you have set up the A records and CNAME records correctly according to Webflow's instructions.

  5. WordPress cancellation: If you cancel your WordPress plan with Siteground, it is important to ensure that all the necessary files, databases, and assets from your WordPress site have been transferred to Webflow. If any files are missing or not properly imported, it can affect the functionality and appearance of your website on Webflow. Double-check that all the required files have been successfully moved over to Webflow before canceling your WordPress plan.

It is advisable to reach out to Webflow support if you are facing any issues during this transition process. They can provide specific guidance and assistance based on your specific setup and circumstances.

Additional questions:

  1. How long does it take for DNS changes to propagate after moving a domain to Google Domains?
  2. How do I clear my browser cache?
  3. What steps should I take to transfer my SSL certificate to Webflow after canceling a WordPress plan?