Is it possible to send custom form notifications to a specific email address in Webflow, rather than just to project collaborators?

Published on
September 22, 2023

Yes, in Webflow, it is possible to send custom form notifications to a specific email address, even if that email address is not associated with a project collaborator. Here's how you can set it up:

  1. Go to your Webflow project editor and select the form you want to set up custom notifications for.

  2. In the form settings panel on the right-hand side, click on the "Notifications" tab.

  3. By default, the form notifications are sent to project collaborators. To send notifications to a specific email address, click on the "Send form submissions to" drop-down menu, and choose the "Custom email address" option.

  4. Enter the email address where you want to receive the form submissions.

  5. If you want to send notifications to multiple email addresses, you can separate them by commas.

  6. After entering the email address(es), you can customize the subject line and the email body by clicking on the "Edit message" button.

  7. A text editor will open where you can customize the notification message. You can use plain text or HTML markup to format the message.

  8. Once you're done customizing the notification message, click outside the text editor to save your changes.

  9. You can also include form field values in the notification email by using double curly braces '{{}}' around the field name. For example, if you have a field named "Name", you can include it in the email body as '{{Name}}'.

  10. After customizing the form notifications, make sure to publish your site for the changes to take effect.

By following these steps, you can send custom form notifications to a specific email address in Webflow, allowing you to easily route form submissions to the desired recipient outside of the project collaborators.

Additional Questions:

  1. How do I customize the layout of the form notification email in Webflow?
  2. Can I set up different form notification emails for different forms in Webflow?
  3. Is it possible to create an autoresponder email for form submissions in Webflow?