What might be the issue if changing a page into a folder in Webflow resulted in the link not working despite trying various solutions?

Published on
September 22, 2023

If changing a page into a folder in Webflow resulted in the link not working despite trying various solutions, there could be several possible issues causing this problem. Here are a few potential reasons and solutions to consider:

  1. Incorrect folder structure: Ensure that the folder structure is set up correctly. The folder should be placed in the root directory and the page should be moved into the folder. Double-check that the page has been properly moved and placed within the folder.

  2. Incorrect URL path: Check that the URL path is correctly configured. When changing a page into a folder, Webflow will automatically adjust the URL path. However, it's possible that the URL path has been changed or modified manually. Make sure that the URL path matches the folder structure.

  3. Broken links or redirects: If the links within the page or the redirects to the page are not updated after changing it to a folder, it could result in a broken link. Double-check any internal links or redirects and update them accordingly to reflect the new folder structure.

  4. Conflicting interactions or custom code: If there are any conflicting interactions or custom code on the page, they could be interfering with the link functionality. Disable any interactions temporarily and remove any custom code to see if the link starts working. If the link works after removing these elements, then you can try to identify the specific code or interaction causing the issue and modify it accordingly.

  5. Cache or browser-related issues: Clear the cache and try accessing the link in different browsers or incognito mode to rule out any caching or browser-related issues. Sometimes, outdated cache or browser settings can cause link-related problems.

  6. Webflow hosting issues: If the link is still not working after trying the above solutions, it's possible that there might be a hosting issue on the Webflow side. Contact Webflow support and provide them with the details of the problem, including the URL and any relevant information about the changes you made to the page.

In conclusion, if changing a page into a folder in Webflow resulted in the link not working despite trying various solutions, it's important to check the folder structure, URL path, links, redirects, interactions, custom code, cache, and browser-related issues as potential causes of the problem. If none of these solutions resolve the issue, reaching out to Webflow support for further assistance is recommended.

Additional Questions:

  1. How do I change a page into a folder in Webflow?
  2. How do I configure URL paths in Webflow?
  3. What are some common issues that can cause broken links in Webflow?