How can I troubleshoot the issue of real-time data not showing on GA4 in Webflow?

Published on

September 22, 2023

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To troubleshoot the issue of real-time data not showing on GA4 in Webflow, you can follow these steps:

Check the GA4 tracking code: Ensure that the correct GA4 tracking code is properly implemented on your Webflow website. You can find the tracking code in your GA4 property settings under the "Measurement ID" section. Make sure that you have copied and pasted the code correctly in the "Custom Code" section of your Webflow project settings.
Verify tracking status: After adding the GA4 tracking code to your website, check if the tracking status is active in your GA4 property. To do this, go to your GA4 property and navigate to the "Data Streams" tab. Ensure that the data stream associated with your website is active and receiving data.
Test real-time data: Open your website in a separate browser and navigate through the pages. Once you are on your website, go to your GA4 property and click on the "Realtime" tab. This will show you real-time data being collected on your website. If you don't see any data, it's possible that there is an issue with your tracking setup or the data is delayed.
Check filters and exclusions: In some cases, filters and exclusions applied in your GA4 property settings can prevent real-time data from showing. Ensure that you haven't accidentally set up any filters that may be excluding your IP address or specific pages from being tracked.
Test on different devices and browsers: It's also worth testing real-time data on different devices and browsers to rule out any device-specific issues. Real-time data may not show up immediately after implementing the tracking code, so give it some time to collect and process the data.
Clear cache and cookies: Clearing your browser's cache and cookies can sometimes resolve tracking issues. After clearing the cache, revisit your website and check if real-time data is being recorded.

If you've followed these troubleshooting steps and real-time data still isn't showing on GA4 in Webflow, it may be helpful to reach out to the Webflow support team for further assistance. They can provide more specific guidance based on your individual setup and configuration.

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