What can I do if my Webflow domain is not connecting properly?

If your Webflow domain is not connecting properly, there are several troubleshooting steps you can take to resolve the issue:

1. Verify DNS settings:

• Check if your domain is properly configured by going to your domain registrar's website and ensuring that the DNS settings are correctly pointing to Webflow's servers. You can find the necessary DNS settings in your Webflow project settings under the Hosting tab.
• Make sure that you have added a CNAME record or an A record correctly to point to Webflow's servers.

1. Clear DNS cache:

• Sometimes, domain connection issues can be caused by cached DNS records on your computer or network. Clearing the DNS cache can help resolve this issue.
• To clear the DNS cache on your computer, you can follow the instructions specific to your operating system. For example, on Windows, you can run the command ipconfig /flushdns in the Command Prompt.
• If you're using a router, you can try power cycling it to clear the DNS cache.

1. Check Webflow settings:

• Double-check your Webflow project settings to ensure that the custom domain is correctly set up. Make sure you have entered the domain name correctly and that there are no extra characters or typos.
• Verify that the SSL status is active and that the SSL certificate has been properly issued.

1. Wait for DNS propagation:

• After making any changes to DNS settings, it can take some time for the changes to propagate around the internet. This process is known as DNS propagation, and it can take anywhere from a few minutes to 48 hours.
• Patience is key here. If you've recently made any updates to your DNS settings, wait for some time before rechecking the domain connection.

1. Contact Webflow support:

• If you've gone through the above steps and still can't resolve the domain connection issue, it's best to reach out to Webflow support for further assistance. They have a dedicated team that can help troubleshoot and resolve any domain-related problems.

Remember, it's essential to double-check all the settings and configurations to ensure there are no mistakes or misconfigurations that might be causing the domain connection issue.