How can I fix the issue with embedded video not playing on mobile in Webflow?

Published on
September 22, 2023

If you're experiencing an issue with an embedded video not playing on mobile in Webflow, there are a few troubleshooting steps you can take to fix the problem:

  1. Check if your video format is compatible: Ensure that the video format you're using is supported on mobile devices. It's recommended to use a universally supported format like MP4. You can convert your video to MP4 using a video converter tool if needed.

  2. Optimize the video file size: Large video files can take longer to load and may not play properly on mobile devices with slower internet connections. Compress your video files using a video compression tool to reduce their file sizes without compromising on quality.

  3. Ensure autoplay is enabled: Autoplay functionality may be disabled by default on mobile devices due to user experience considerations. However, you can enable autoplay specifically for mobile devices using custom code. Add the autoplay attribute to the video embed code to ensure it plays automatically on mobile.

  4. Check for conflicting interactions or custom code: If you have any interactions or custom code applied to the video element or its parent, it's possible that they are causing the issue. Disable any interactions or custom code to see if the video starts playing on mobile devices. If it does, reevaluate the code and interactions to find any conflicts and make necessary adjustments.

  5. Test on multiple mobile devices: It's important to test the video playback issue on multiple mobile devices and across different mobile browsers. This will help identify if the issue is device-specific or related to a particular browser.

If the above steps don't resolve the issue, consider reaching out to Webflow support or the Webflow community for further assistance. They may be able to provide additional insights or solutions to the problem.

Additional questions:

  1. How do I embed a video in Webflow?
  2. Why is my video not playing on desktop in Webflow?
  3. What are the best practices for optimizing video content on Webflow?