How do I fix the error I'm getting when trying to submit the form on my Request Pricing page in Webflow to Mailchimp?

Published on
September 22, 2023

To fix the error you're encountering when submitting the form on your Webflow Request Pricing page to Mailchimp, you can follow the steps below:

  1. Verify your Mailchimp API key:
  • Log in to your Mailchimp account.
  • Navigate to the Account Settings page.
  • Click on the "Extras" dropdown and select "API keys".
  • Ensure that you have a valid API key displayed. If not, generate a new API key.
  • Copy the API key to your clipboard.
  1. Check your Mailchimp integration in Webflow:
  • Go to the Webflow Designer and open the page where the form is located.
  • Select the form element and go to the Settings panel on the right.
  • In the Form Settings section, click on the "Integrations" tab.
  • Ensure that the Mailchimp integration is enabled.
  • Paste your Mailchimp API key into the appropriate field.
  1. Verify your Mailchimp audience and field setup:
  • Go back to your Mailchimp account.
  • Navigate to the Audience page.
  • Ensure that you have an audience created for your form submissions.
  • Check that the required and optional fields match the form fields in Webflow.
  • You may need to map the form fields to the corresponding Mailchimp fields in the integration settings.
  1. Test your form submission:
  • Publish your website to make your changes live.
  • Fill out the form on your Request Pricing page and submit it.
  • Check your Mailchimp audience to see if the submission is successfully received.
  • If the submission is not received, review the Mailchimp integration settings and form field mappings again.
  1. Debug the error message:
  • If you are still encountering errors, check Webflow's form submission error log.
  • In your Webflow project settings, go to the "Forms" tab.
  • Enable the form submission error logging.
  • Submit the form again to trigger the error.
  • Go back to your project settings and check the error log for any specific error messages.
  1. Seek help from Webflow support:
  • If you are unable to resolve the issue yourself, reach out to Webflow support for assistance.
  • Provide them with as much detail as possible, including any error messages and steps you have already taken.

By following the steps above, you should be able to troubleshoot and resolve the error you are encountering when submitting the form on your Webflow Request Pricing page to Mailchimp.

Additional Questions:

  1. How do I integrate Mailchimp with Webflow forms?
  2. What are the common reasons for form submission errors in Webflow?
  3. Can I customize the form submission success message in Webflow?