What should I do if my DNS provider says the hostnames for the A records in Webflow are invalid?

Published on
September 22, 2023

If your DNS provider says that the hostnames for the A records in Webflow are invalid, there are a few steps you can take to troubleshoot and resolve the issue:

  1. Double-check the A record hostnames in Webflow: Check that the hostnames you've entered in your Webflow project settings match the ones provided by your DNS provider. Ensure that there are no typos or missing characters.

  2. Verify DNS provider requirements: Confirm that you are following the correct format and requirements set by your DNS provider for A record hostnames. Different providers have different guidelines, so it's important to understand their specific requirements.

  3. Confirm DNS propagation: DNS changes may take some time to propagate across the internet. Wait for a few hours or up to 48 hours for the changes to take effect. During this time, avoid making further changes to DNS settings as it can prolong the propagation process.

  4. Contact your DNS provider for assistance: If you have followed the above steps and are still experiencing issues, reach out to your DNS provider's support team for further guidance. They may be able to troubleshoot the issue on their end or provide you with additional instructions.

  5. Consider switching to a different DNS provider: If you continue to face problems with your current DNS provider, you could consider switching to a different one that is compatible with Webflow. Webflow recommends using DNS providers like Amazon Route 53, Google Domains, or Cloudflare, as they have been tested and proven to work seamlessly with Webflow.

In summary, when your DNS provider says the hostnames for the A records in Webflow are invalid, review your settings in Webflow, verify the requirements set by your DNS provider, allow enough time for DNS propagation, seek assistance from your DNS provider's support team, and consider switching to a different DNS provider if necessary.