How can I fix the "Coupon not found" issue when trying to apply a CMS subscription code to a new website on Webflow?
If you are experiencing a "Coupon not found" issue when trying to apply a CMS subscription code to a new website on Webflow, there are a few steps you can take to troubleshoot and fix the problem:
Double-check the coupon code: Ensure you have entered the coupon code correctly, including any uppercase or lowercase characters. Even a small typographical error can cause the coupon to be unrecognized.
Check the coupon settings: Verify that the coupon code you are trying to use is valid and active. In your Webflow project settings, navigate to the Ecommerce tab and click on "Coupons". Check the status of the coupon and ensure it is active. Additionally, confirm that the coupon is applicable to the specific type of subscription you are attempting to purchase.
Clear your browser cache: Sometimes, browser cache issues can cause problems with coupon code recognition. Clear your browser cache and try applying the coupon again. If you're unsure how to clear your browser cache, a quick internet search can provide instructions specific to your browser.
Contact Webflow support: If you have followed the above steps and are still encountering the "Coupon not found" issue, it may be helpful to reach out to Webflow support for further assistance. They have access to your account and can help troubleshoot the issue more thoroughly.
By following these steps, you should be able to resolve the "Coupon not found" issue when trying to apply a CMS subscription code to a new website on Webflow.
Additional Questions:
- How do I create a coupon in Webflow for CMS subscriptions?
- Why is my coupon code not working on my Webflow website?
- Can I apply multiple coupons to a single Webflow CMS subscription?
