How can I facilitate both receiving form info and sending confirmation emails from forms in Webflow?

Published on
September 22, 2023

To facilitate both receiving form information and sending confirmation emails from forms in Webflow, you can follow these steps:

  1. Create your form: Start by creating a form on your Webflow site. You can add form fields such as name, email, message, etc., using the built-in form component.

  2. Set up form notifications: In the Webflow Designer, go to the form settings for your form. Under the "Notifications" tab, you can add email addresses to receive form submissions. Make sure to separate multiple email addresses with a comma.

  3. Customize form submission messages: In the "Notifications" tab, you can customize the success message that users will see after submitting the form. This message can confirm that their submission was successful and provide any additional instructions or information.

  4. Design your confirmation email: Webflow allows you to design a custom confirmation email that is sent to users after they submit a form. In the "Notifications" tab, click on the "Design confirmation email" button. You can use the visual designer to create a personalized email template that matches your site's branding.

  5. Set up confirmation email settings: In the confirmation email designer, you can customize the subject line, sender's name, and reply-to email address. You can also include dynamic fields such as the user's name or the form submission data in the email content. Make sure to preview and test your confirmation email before saving.

  6. Publish your site: Once you have completed the above steps, publish your Webflow site for the changes to take effect. Your form will now be ready to receive submissions and send confirmation emails to users.

It's important to note that while Webflow provides the functionality to send confirmation emails, it does not support advanced email automation features. In cases where you require more complex email workflows, consider integrating Webflow with a third-party email service provider.

Additional questions:

  1. How do I customize the form submission data that is included in the confirmation email?
  2. Can I use a different sender email address for the confirmation email?
  3. Is it possible to integrate Webflow forms with third-party CRM or email marketing tools?