Will Zapier stop sending my submissions to customer.io if I reach the 1000 submission limit on my Webflow form?

Published on
September 22, 2023

Zapier is a useful tool for integrating Webflow forms with other platforms such as customer.io. However, it's essential to understand how Zapier functions regarding submission limits on Webflow forms.

1. Zapier Submission Limits:

  • Zapier has its own limits for the number of tasks (submissions) you can perform under different pricing plans. For instance, the free plan allows up to 100 tasks per month, while premium plans offer higher limits.
  • After reaching the monthly limit set by Zapier, your submissions will not be sent to customer.io or any other connected platform until the counter resets for the following month.
  • It's important to track your Zapier tasks to ensure they don't exceed the limits imposed by your chosen pricing plan.

2. Webflow Form Submission Storage:

  • Webflow retains form submissions indefinitely.
  • Webflow's submission storage is separate from the number of tasks performed by Zapier.
  • Even if you reach the submission limit on Webflow, this will not affect the transmission of data from Webflow to customer.io via Zapier.

3. Ensuring Continuous Data Transmission:

  • To ensure continuous data transmission from Webflow forms to customer.io, it's crucial to monitor your Zapier task limits and consider upgrading your plan if necessary.
  • Additionally, periodically clearing older form submission data from Webflow can help avoid hitting the submission limit.

It's important to note that the specifics of Zapier's and Webflow's offerings can change over time. I recommend checking the latest documentation and support resources from both platforms to stay up to date with any changes regarding submission limits and data transmission.

To summarize, reaching the submission limit on your Webflow form will not stop Zapier from sending your submissions to customer.io. However, reaching the limits set by Zapier itself will prevent further submissions from being processed until the limit resets or you upgrade your Zapier plan.

Additional Questions:

  1. What are the submission limits imposed by Zapier?
  2. How can I monitor the number of tasks performed by Zapier?
  3. Can I manually clear form submission data in Webflow to avoid hitting the limit?