Why is the video not showing up in the template after using Zapier to bring the Video Link CMS item over to a collection item?

Published on

September 22, 2023

Note

CommunityFAQ is not affiliated with Webflow. Click here if you'd like to visit Webflow's help resources.

There could be several reasons why the video is not showing up in the template after using Zapier to bring the Video Link CMS item over to a collection item in Webflow. Here are some potential troubleshooting steps to help resolve the issue:

Check the Zap configuration: Double-check the Zap configuration to ensure that the video link field from the CMS item is mapped correctly to the collection item. Make sure the fields have matching names and data types.
Inspect the collection item: Go to the collection item that should contain the video link and check if the field is populated with the correct information. If the video link is missing or incorrect, update it manually or reconfigure the Zap in Zapier.
Verify the video URL: Ensure that the video URL is valid and accessible. Test the URL directly in a browser to confirm that the video can be viewed independently. If the URL is incorrect or not public, update the CMS item or the source from which the video is being fetched.
Review template code and layout: Examine the template where the video should be displayed. Check if the video element is correctly set up and if any custom code or styling is interfering with its visibility. Make sure the video element is properly bound to the CMS collection and that the appropriate field is selected to display the video.
Clear cache and publish changes: If you have made any modifications to the template or CMS items, clear the cache in your browser and republish the website. This can help ensure that any changes made are fully reflected on the live site.
Review Webflow settings: Check the settings within Webflow related to the collection item and video elements. Ensure that the collection item is properly linked to the template and that the video element is correctly configured to display the video from the CMS item.

If the issue persists after completing these steps, it may be necessary to reach out to the Webflow support team or the Zapier support team for further assistance.

Additional questions:

How can I troubleshoot video display issues in Webflow templates?
How do I configure Zapier to bring video links from CMS items to collection items in Webflow?
What are common reasons for video not showing up in Webflow templates after using Zapier to transfer data?

Can I reverse an uploaded icon directly in Webflow?

What could be causing the linear gradient on the Xmas Charm Page in Webflow to not appear transparent as intended?

How can I remove the hardcoded Lorem Ipsum text from the parent's inner text in Webflow?

Why does the mobile menu on the staging site open up when clicked on, but on the production site it does not open up?

How can I fix the inconsistency in my home page layout across different browsers in Webflow?

Why does the countdown code work on desktop but not on mobile versions of my website in Webflow?

Is it possible to create a classifieds website with Webflow's CMS, or would I need to use backend scripts for this?

Is there a workaround in Webflow to resolve the issue of a button remaining a solid color after being clicked and then going back to the previous page?

Is there a way in Webflow to scale images beyond the width of the rich text editor without using custom code?

Is there documentation available or is it possible to write custom code in Webflow to reference a specific CMS ID within a function triggered by clicking a button within a CMS div?