What is causing the list in HTML to not work properly when pasted into a rich text field in Webflow via the API?

Published on

September 22, 2023

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When pasting a list in HTML into a rich text field in Webflow via the API, there can be a few reasons why the list may not work properly. Here are some possible causes and solutions:

Incorrect HTML structure: Ensure that the HTML structure of the list is correct. A list should be wrapped with the <ul> or <ol> tags, and each list item should be wrapped with the <li> tag. Make sure that the opening and closing tags are used properly.
Missing or mismatched tags: Check for any missing or mismatched HTML tags. For example, make sure that each <ul> or <ol> tag has a corresponding closing tag (</ul> or </ol>). Also, ensure that each <li> tag is properly closed with </li>.
Invalid or unsupported HTML tags: Sometimes, the rich text field in Webflow may not fully support certain HTML tags or attributes. Verify if the HTML tags you are using in the list are supported in the rich text field. Refer to Webflow's documentation or consult their support team to confirm which tags are supported.
CSS conflicts: If you have applied custom CSS styles to your lists, there may be conflicts between the applied styles and the default styles of the rich text field in Webflow. Inspect the CSS rules applied to the list and identify any conflicting styles. Adjust or override the conflicting styles to ensure proper rendering.
API parsing issues: In some cases, there may be issues with how the HTML is parsed when pasting it into the rich text field via the API. Check for any special characters, encoding problems, or unexpected formatting that could be causing the list to break. Ensure that the HTML being sent to the API is properly encoded and formatted.

It's important to thoroughly check your HTML structure, tags, CSS, and API integration to identify the root cause of the issue. If the problem persists, consider reaching out to Webflow's support team for further assistance.

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