Can someone help me figure out why the multi-reference field is not working in my Webflow project? I followed all the steps from a video tutorial but keep getting the message "This collection does not contain any items."

Published on
September 22, 2023

Troubleshooting the Multi-Reference Field in Webflow

If you're experiencing issues with the multi-reference field in your Webflow project and receiving the message "This collection does not contain any items," there are several potential reasons why this may be occurring. Follow these steps to troubleshoot and resolve the issue:

  1. Check Collection Setup: Ensure that you have properly set up the collection that you are referencing. Verify that the collection contains the necessary items you are trying to reference. Additionally, make sure the collection isn't empty or missing any required fields.

  2. Check Field Settings: Double-check the settings of the multi-reference field you are using. Verify that you have selected the correct collection to reference and that the field is correctly mapped to the target collection.

  3. Check Collection Filtering: If you have set up any filtering rules for the collection you are referencing, make sure that the items you are attempting to reference are not filtered out by these rules. Adjust the filtering parameters if necessary to include the items you need.

  4. Check Item Publishing Status: Ensure that the items you want to reference are published and not in draft mode. Publishing the items will make them accessible for multi-referencing.

  5. Check Field Connections: Confirm that the multi-reference field is connected correctly to the reference collection. Check if there are any intermediary collection references or dynamic lists that could be affecting the field's functionality. Ensure that all connections between fields and collections are accurately established.

  6. Check Field Content: Verify that the multi-reference field you are using contains valid data. Check if items have been properly assigned to the field and that none are accidentally removed or missing. Make sure the formatting of the referenced items matches the expectations of the multi-reference field.

  7. Clear Cache and Refresh: Sometimes, cache issues or browser errors can interfere with the proper functioning of multi-reference fields. Clear your browser's cache or try accessing your project in an incognito or private browsing window. This can help eliminate any temporary issues caused by caching.

  8. Reach Out to Webflow Support: If you have gone through all the previous steps and are still experiencing issues, it may be necessary to reach out to Webflow support for further assistance. They can provide guidance specific to your project and help identify any potential bugs or limitations that could be causing the problem.

By following these troubleshooting steps, you should be able to resolve the issue with a non-working multi-reference field in your Webflow project. Remember to check each step carefully and ensure that your settings, connections, and collections are properly configured.

Additional Questions:

  1. How do I set up a multi-reference field in Webflow?
  2. What are some alternative solutions if the multi-reference field is not working in Webflow?
  3. How can I troubleshoot other common issues in Webflow collections?