Why is Webflow unable to read my Lottie JSON file?

Published on

September 22, 2023

Note

CommunityFAQ is not affiliated with Webflow. Click here if you'd like to visit Webflow's help resources.

Why is Webflow unable to read my Lottie JSON file?

If Webflow is unable to read your Lottie JSON file, there could be a few reasons why this is happening. Here are some potential causes and solutions:

Incorrect JSON file format: Ensure that your Lottie JSON file is properly formatted and adheres to the Lottie JSON file specifications. You can use an online JSON validator to check if your file is valid.
Unsupported Lottie version: Ensure that you are using a Lottie version that is supported by Webflow. Webflow typically supports Lottie JSON files exported using Bodymovin or exported from supported animation software like Adobe After Effects.
Lottie file not linked properly: Verify that you have correctly linked or imported the Lottie JSON file into your Webflow project. Double-check the file path to make sure it is pointing to the correct location.
Browser compatibility: Sometimes, certain versions of browsers may have issues rendering Lottie animations. Test your website on different browsers to see if the issue persists. If it does, check for any browser-specific CSS or JavaScript conflicts that might be affecting the Lottie animation.
Webflow version compatibility: Make sure that your Webflow project is using a version that supports Lottie animations. Newer features, including Lottie support, may not be available in older versions of Webflow. Update your Webflow version if necessary.
Hosting limitations: Some hosting providers may have restrictions on certain file types or file sizes. Check if your hosting provider supports serving Lottie JSON files. If you encounter issues, try hosting your Lottie file on a different platform or provider.
Project interaction conflicts: If you have custom interactions or JavaScript on your Webflow project, ensure that there are no conflicts that could be affecting the Lottie animation. Disable any custom code temporarily to see if it resolves the issue.

Remember to test your Lottie animation in different scenarios and troubleshoot step by step to determine the specific cause of the issue. If you are still unable to resolve the problem, you may need to reach out to Webflow support for further assistance.

Additional Questions:

How can I link or import a Lottie JSON file into Webflow?
What is the recommended Lottie version to use with Webflow?
Are there any alternative animation formats I can use in Webflow apart from Lottie?

Is there a way to make background videos play on mobile screens in Webflow?

Is there an affiliate link that drops a cookie and allows us to sign up clients through that link in order to receive credit and commissions for referring them to Webflow?

Is it possible to send custom form notifications to a specific email address in Webflow, rather than just to project collaborators?

How can I require users to sign up for a newsletter before being able to access a downloadable PDF in Webflow without using Mailchimp?

Can I use Bootstrap Studio with Webflow?

Can I transfer my CMS plan from one website to another on Webflow?

Where can I find a website to upload a webm file and MOV format to embed videos on my Webflow slider?

What are the required fields that are missing when trying to create an item in Webflow using Zapier and Airtable integration?

Can a membership site for students, where they can create and edit projects, be built using the new membership features in Webflow?

How can I create an auto-suggested search bar in Webflow for my client's project?