Why is the upgrade button greyed-out and showing 'Over CMS Limit' when trying to add the CMS Site Plan on my Webflow site?

Published on
September 22, 2023

When the upgrade button is greyed-out and displays the message 'Over CMS Limit' while attempting to add the CMS Site Plan to your Webflow site, it means that you have reached the limit of your current CMS site plan.

Here are some possible reasons why you are encountering this issue and what you can do to resolve it:

  1. Reached the CMS item limit: Webflow offers different CMS item limits depending on your pricing plan. If you have reached the maximum limit of CMS items allowed in your current plan, you will not be able to upgrade until you remove some items from your CMS collection or upgrade to a plan that offers a higher CMS item limit. Consider reviewing your CMS items and removing any unnecessary or unused content to free up space.

  2. Exceeded the number of allowed CMS collections: Each pricing plan in Webflow has a specific limit on the number of CMS collections you can have. If you have reached the maximum number of allowed CMS collections, you won't be able to upgrade until you either delete some collections or upgrade to a plan that allows for more collections. Evaluate your existing collections and remove any unused or redundant ones to make room for the new CMS Site Plan.

  3. Limit on the number of CMS collaborators: Webflow imposes limits on the number of CMS collaborators allowed depending on your pricing plan. If you have reached the maximum number of collaborators and are attempting to add more by upgrading to the CMS Site Plan, you will encounter the 'Over CMS Limit' message. To resolve this, you'll need to remove collaborators from your current plan or upgrade to a higher-priced plan that offers more collaborator slots.

  4. Billing or account-related issue: In some cases, the 'Over CMS Limit' message may be displayed due to billing or account-related issues. Ensure that your billing information is up to date and that your payment method is valid. Double-check if you have any outstanding payments or if there are any issues with your account that may be causing the problem. Contact Webflow support for assistance in resolving billing or account-related issues.

By addressing the above possibilities, you should be able to resolve the 'Over CMS Limit' error and successfully upgrade to the CMS Site Plan, thereby gaining access to more CMS items, collections, or collaborators as per your requirements.

Additional questions related to this topic:

  1. How do I remove CMS items from my Webflow site?
  2. Can I downgrade my Webflow plan if I no longer need the CMS Site Plan?
  3. What are the benefits of upgrading to the CMS Site Plan in Webflow?