Why is the new CMS content not showing up on the website side after adding new people and setting them up the same as the others?

Published on
September 22, 2023

There could be several reasons why the new CMS content is not showing up on the website side after adding and setting up new people. Here are some possible explanations and solutions:

  1. Publishing Status: Check the publishing status of the new CMS content. If the content is not published, it will not be visible on the website side. Make sure to publish the content for it to appear.

  2. Collection Filter: Verify if there is a collection filter in place that is preventing the new CMS content from being displayed. Collection filters can be set to filter content based on specific criteria. Ensure that the filters are not excluding the new content.

  3. Element Visibility: Confirm that the elements on the website page are set up to show the new CMS content. If the elements on the page are set to display only certain items, such as the most recent or specific ones, the new content may not appear. Adjust the element settings to include the new CMS content.

  4. Permissions and Roles: Check the user roles and permissions for the new people added to the CMS. If the roles are not set up correctly, they may not have the necessary permissions to view or modify the CMS content. Review and adjust the roles accordingly.

  5. Cache and Refresh: Clear the cache and refresh the website page. Sometimes, the website may be displaying a cached version of the page, which could prevent the new CMS content from showing up. Clearing the cache and refreshing the page can help resolve this issue.

  6. Template or Style Issues: Review the website template or styles for any issues that might be preventing the new CMS content from displaying. Check for conflicts or errors in the code, incorrect element settings, or missing references to the CMS collection. Make any necessary adjustments or corrections.

  7. Publication Date: Verify the publication date of the new CMS content. If the publication date is set in the future or if it is not within the date range defined in the element settings, the content may not be visible yet. Adjust the publication date or element settings accordingly.

  8. Search Indexing: Allow some time for search engines to index the new CMS content. It can take some time for search engines to crawl and index new content. If the content is not visible on the website side, it may still be indexed by search engines. Be patient and wait for the indexing process to complete.

In summary, when the new CMS content is not showing up on the website side after adding and setting up new people, it is important to check the publishing status, collection filters, element visibility, user roles and permissions, cache and refresh, template or style issues, publication date, and search indexing. By identifying and addressing these potential issues, the new content should be visible on the website side.

Additional Questions:

  1. How do I troubleshoot missing CMS content on my Webflow site?
  2. Why is the new CMS content not appearing in search engine results?
  3. How to ensure proper visibility of CMS content on different devices in Webflow?