Why is the multi image field (named Lightbox Images) not appearing in the Select Media drop down in Webflow?
Published on
September 22, 2023
The multi image field, also known as the Lightbox Images field, may not appear in the Select Media drop down in Webflow for a few reasons. Here are some possible explanations and solutions:
- Field not added to the CMS collection:
- Ensure that you have added the multi image field (Lightbox Images) to the CMS collection that you are using.
- Go to the Collection Editor, select the collection, and check if the field is present. If not, add the field and save the changes.
- Insufficient permissions:
- Make sure you have the necessary permissions to access and modify the CMS collection. Only users with the appropriate permissions can see and edit the fields in the Select Media drop down.
- Contact the account owner or administrator to verify and adjust your permissions accordingly.
- Empty or hidden field:
- Check if the Lightbox Images field is empty or hidden in the CMS collection. If the field is empty or has no images, it will not appear in the Select Media drop down.
- Show or add images to the Lightbox Images field and save the changes.
- Cache or browser issues:
- Clear the cache of your browser and try again. Sometimes, outdated cache can cause discrepancies in the dropdown menu.
- Make sure you are using a supported and up-to-date browser. Webflow recommends using the latest versions of Chrome, Firefox, Safari, or Edge for optimal performance.
- Technical glitch or bug:
- Occasionally, there may be some technical glitches or bugs that prevent the Lightbox Images field from appearing in the Select Media drop down.
- Try refreshing the page or logging out and logging back in to see if the issue persists. If it does, reach out to Webflow support for further assistance.
Overall, if the multi image field (Lightbox Images) is not appearing in the Select Media drop down in Webflow, ensure that the field is properly added to the CMS collection, you have the necessary permissions, the field is not empty or hidden, there are no cache or browser issues, and there are no technical glitches or bugs. By troubleshooting these possible causes, you should be able to resolve the issue and access the Lightbox Images field in the Select Media drop down.
Additional questions:
- How can I add the Lightbox Images field to a CMS collection in Webflow?
- What are the supported browsers for using Webflow?
- How do I contact Webflow support for assistance with technical issues?
