Why have all the forms on multiple websites in Webflow stopped working, showing an error message when the submit button is pressed?

Published on
September 22, 2023

There can be several reasons why the forms on multiple websites in Webflow have stopped working and are showing an error message when the submit button is pressed. Here are some possible causes and solutions:

  1. Form settings and configurations:
  • Check if the form settings are properly configured in the Webflow Designer. Ensure that the correct form fields are present, and that the necessary form validation rules are applied.
  • Verify if the form is connected to the correct form submission action or external service. It's possible that the connection has been disrupted or needs to be re-established.
  • Make sure that the form submission method is set correctly (GET or POST) and matches the requirements of the form handler or service being used.
  1. Third-party integrations:
  • If you have integrated a third-party form processing service, such as Zapier or Integromat, check if their API credentials or connections are still valid. Refresh or update the credentials if necessary.
  • Ensure that any JavaScript or custom code integrated with the form is not causing conflicts or errors that prevent form submission. Review and debug the code if needed.
  1. Webflow form limits and restrictions:
  • Webflow has some limits on form submissions for free and Lite plans. Verify if you have reached the limit and consider upgrading your plan if necessary.
  • Check if the form submission is triggering any spam or abuse filters. If so, review your form content and consider implementing additional measures like CAPTCHA to prevent false positives.
  1. Hosting or server issues:
  • Test if the issue persists across multiple devices and browsers. This will help determine if the problem lies with the website or if it is specific to a particular user or device.
  • Check if there are any server-related issues or disruptions. Contact your hosting provider or Webflow support to check the server logs or investigate any potential issues.
  1. Cross-origin resource sharing (CORS):
  • If you are using a custom domain or embedding the form on another website, CORS restrictions may be preventing the form submission. Ensure that the necessary CORS headers are set correctly on the server hosting the form handler.
  • Consult the documentation or support resources of the form handler or external service being used for guidance on CORS configuration.

Remember to test the form after implementing any changes to ensure it is working correctly. If the issue persists, consider reaching out to Webflow support for further assistance.

Additional Questions:

  1. How do I troubleshoot a form submission error in Webflow?
  2. What are some common reasons for form submission failures in Webflow?
  3. How do I fix a form error message on my Webflow website?