Why does my Link Block on my homepage open in a new tab and return an error page when linking to another page in my account on Webflow?

Published on
September 22, 2023

If your Link Block on the homepage of your Webflow website is opening in a new tab and returning an error page when linking to another page within your account, there could be a few reasons behind this issue. Here are some potential causes and solutions to help you resolve the problem:

  1. Incorrect Link Setting:
  • Check if you have set the link incorrectly in the Link Block settings. Make sure the correct page is selected as the destination.
  • Ensure that you have selected the correct page from the dropdown menu or entered the correct URL in the "Link URL" field.
  1. Page Publish Status:
  • Ensure that the destination page you are linking to is published. If the page is not published, it won't be accessible to visitors, resulting in an error page.
  1. Broken Links:
  • Check if the destination page itself has any issues. Open the page in the Webflow Designer and examine if there are any broken elements or interactions that could be causing the error.
  • Make sure that the destination page has the correct slug in the page settings. The slug is the portion of the URL that identifies the specific page. It should match the slug used in the Link Block settings.
  1. Interactions and Custom Code:
  • If you have any interactions or custom code applied to the Link Block or the destination page, ensure that it is not causing any conflicts or issues with the link behavior.
  • Temporarily remove any custom code or interactions to see if the problem persists. If it doesn't, you can re-add them one by one to identify the specific cause.
  1. Cache and Browser Issues:
  • Clear your browser cache and try again. Sometimes, browser caching can cause issues with loading updated content.
  • Try opening the link in a different browser or an incognito/private window to rule out any browser-specific issues.

By following these troubleshooting steps, you should be able to identify and resolve the issue with your Link Block opening in a new tab and returning an error page when linking to another page within your Webflow account.

Additional Questions:

  1. How do I create a Link Block in Webflow?
  2. What are the best practices for setting up links on a Webflow website?
  3. Why are my links not working properly in Webflow?