Why am I getting an error when trying to add a lottie animation to my json file in Webflow?

Published on
September 22, 2023

When you're trying to add a Lottie animation to your Webflow project and encounter an error, there can be a few possible reasons behind it. Here are some common causes and corresponding solutions to help you troubleshoot the issue:

  1. Incorrect JSON file format: Lottie animations require a specific JSON file format to work properly. Ensure that the JSON file you're trying to add is formatted correctly and matches the Lottie animation specifications.

  2. Invalid JSON data: It's possible that the JSON file you're using has missing or incorrect data. Check the JSON file's structure, properties, and values to ensure they are correct and complete.

  3. File upload issue: Verify that you've correctly uploaded the JSON file to Webflow. Double-check the file path and make sure it is accessible to the website.

  4. Compatibility issues: Lottie animations have some specific compatibility requirements. Ensure that you're using a compatible version of the Lottie library and that your project is running the necessary dependencies.

  5. Conflict with other code: If you have other custom code or scripts on your page, it's possible that there is a conflict between the Lottie animation code and the existing code. Try removing any other code that may be interfering with the Lottie animation and test it again.

  6. Internet connection: In some cases, an unstable internet connection can cause issues with loading or displaying the Lottie animation. Ensure that you have a stable internet connection while working with Lottie animations in Webflow.

If you've gone through these troubleshooting steps and are still encountering an error, it may be helpful to reach out to the Webflow community or support team to get further assistance.