What is the issue with the submit button not working on the email submission form in Webflow?

Published on

September 22, 2023

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The issue with the submit button not working on the email submission form in Webflow can have several possible causes. Here are some potential reasons and their solutions:

Form field validation: If the required fields in the form are not properly filled out, the submit button may not work. Check if all the required fields are filled in correctly before submitting the form.
Form submission settings: Ensure that the form submission settings are correctly configured. Go to the Form Settings panel in the Designer and make sure the form is set to submit data to the correct email or database collection.
Interactions or custom code conflicts: If you have interactions or custom code implemented on the form or submit button, there may be a conflict causing the button not to work. Try temporarily removing any interactions or custom code related to the form to see if the issue gets resolved.
Webflow site hosting or form processing issues: Occasionally, issues with the Webflow hosting service or with the form processing service can affect the functionality of the submit button. Check the Webflow Status page (status.webflow.com) to see if there are any reported issues. If the problem persists, you may need to contact Webflow support for assistance.
JavaScript errors: Sometimes, there may be JavaScript errors on the page that can prevent the submit button from working. Check the browser console for any error messages and address them accordingly.

Remember to test the form on multiple devices and browsers to ensure that the issue is not specific to a particular setup. If none of these solutions work, it may be helpful to reach out to the Webflow Community Forum or contact Webflow support for further assistance.

Additional questions:

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