What is preventing the radio buttons from being unchecked on both the Contact and API Page forms in Webflow?

Published on
September 22, 2023

There are a few possibilities for why the radio buttons are not being unchecked on both the Contact and API Page forms in Webflow. Here are some potential causes and solutions:

  1. Incorrect field naming: Make sure that each set of radio buttons on both forms has unique field names. If the field names are the same, selecting a radio button on one form will automatically deselect the corresponding button on the other form. To prevent this, ensure that the field names are distinct.

  2. Custom code conflicts: If you have added any custom code to your Webflow project, it's possible that there is a conflict between the custom code and the radio button functionality. Check your custom code for any JavaScript that may be interfering with the radio buttons. You can try removing any custom code temporarily to see if it resolves the issue.

  3. Interactions or animations: If you have set up any interactions or animations on the radio buttons, it's possible that the interactions are preventing the buttons from being unchecked. Check your interactions panel in Webflow and ensure that there are no actions associated with the radio buttons that would prevent them from being cleared.

  4. Form settings: Check the form settings in Webflow to make sure that the radio buttons are configured correctly. Specifically, ensure that the "Allow Uncheck" option is enabled for the radio button fields. This will allow users to deselect a radio button if they change their mind.

  5. Browser compatibility issues: Test the forms on different browsers to see if the issue is specific to a particular browser. If the radio buttons work correctly on some browsers but not others, it may indicate a browser compatibility issue. In this case, you may need to adjust your CSS or JavaScript to ensure compatibility across all browsers.

Overall, troubleshooting the radio button issue on both the Contact and API Page forms in Webflow requires a thorough examination of field names, custom code, interactions, form settings, and browser compatibility. By systematically checking and adjusting these elements, you should be able to resolve the issue and enable the radio buttons to be unchecked on both forms.

Additional Questions:

  1. How do I set up unique field names for radio buttons in Webflow?
  2. What are some common conflicts between custom code and form functionality in Webflow?
  3. How can I test browser compatibility for my Webflow forms?