What could be causing the misconfiguration where my website is loading the https://www subdomain instead of just http:// on Webflow?

Published on
September 22, 2023

There can be a few reasons why your website is loading the HTTPS://www subdomain instead of just HTTP:// on Webflow. Here are some possible causes and solutions to consider:

  1. SSL Certificate Configuration:
  • Check if you have an SSL certificate properly installed on your Webflow site and whether it includes both the root domain and the www subdomain. Ensure that the certificate is valid and up to date.
  1. Webflow Hosting Settings:
  • Verify your hosting settings within the Webflow dashboard. Ensure that you have selected the correct domain configuration, including whether you want to use the www subdomain or not.
  • If you want to use the root domain (without www), make sure to choose the "No" option for the "www" in the hosting settings.
  • On the other hand, if you prefer the www subdomain, select the "Yes" option for the "www" in the hosting settings.
  1. DNS Configuration:
  • Ensure that your DNS records are correctly configured. Check your DNS provider (e.g., GoDaddy, Cloudflare, etc.) for any misconfigurations.
  • Make sure you have both the root domain (e.g., example.com) and the www subdomain (e.g., www.example.com) pointing to Webflow's IP address. You can find the correct IP address within the Webflow hosting settings.
  1. Caching Issues:
  • If you have recently made changes to your website's configuration, it could be due to caching issues. Clear your browser cache or try accessing the website from a different browser or device.
  1. Redirects or Rewrites:
  • It's possible that you have implemented redirects or URL rewrites on your server or within your DNS provider that are causing the redirection to the www subdomain. Review any redirects or rewrites to ensure they are configured correctly.

Remember, resolving misconfiguration issues can be technical, and it may be beneficial to consult with a web developer or contact Webflow support for further assistance.

Additional Questions:

  1. How do I set up SSL for my Webflow site?
  2. What are the best practices for configuring DNS records in Webflow?
  3. How can I troubleshoot caching issues on my Webflow site?