What could be causing the error message "Oops, something went wrong while submitting this form" when trying to submit a form on a Webflow website that is not linked to any third-party services?

Published on
September 22, 2023

When encountering the error message "Oops, something went wrong while submitting this form" on a Webflow website, there are several potential causes to consider. Even if your site is not integrated with any third-party services, there are still a few common issues that can trigger this error message. Here are some possible causes and solutions to resolve the problem:

  1. Form settings: Double-check the settings of the form element in Webflow to ensure that everything is properly configured. Here are a few things to look out for:
  • Make sure that the "Action" field in the form settings is set to the appropriate URL or left blank if you are using Webflow's default form submission.
  • Confirm that the "Method" field is set to "Post."
  • Verify that all form fields have the correct input types selected (e.g., text, email, etc.).
  1. Webflow form submission limitations: Webflow imposes some limitations on form submissions, which might be triggering the error message. Keep the following considerations in mind:
  • Webflow allows up to 1,000 form submissions per project for free hosting plans. If you have reached this limit, you may need to upgrade your plan or consider integrating with a third-party form handler.
  • Ensure that you are not using any custom code or JavaScript that interferes with form submission.
  1. Form validation issues: The error message may appear if there are validation errors with the form fields. Webflow natively includes some basic form validation features, such as required field validation and email format validation. Check that all required fields are filled out correctly and that email fields have valid email addresses.

  2. Site-wide password protection: If your entire Webflow website is protected with password authentication, it can interfere with form submissions. Disable the password protection temporarily to test if that resolves the issue.

  3. Cross-origin resource sharing (CORS) issues: In some instances, the error message can occur due to Cross-Origin Resource Sharing (CORS) restrictions. This could happen if you are trying to submit the form to a different domain or subdomain within Webflow. Ensure that your form submission is submitting data to the same domain or subdomain where the form is hosted.

If none of these solutions address the issue, you may need to reach out to Webflow support for further assistance. They can help troubleshoot the problem and provide specific guidance based on your site's configuration.

Additional Questions:

  1. How do I configure form submissions in Webflow?
  2. How can I integrate a third-party form handler with my Webflow website?
  3. Are there limitations on the number of form submissions in Webflow?