What could be causing the "this site can't be reached" error on a custom domain in Webflow?
There are several possible reasons why you may be encountering the "this site can't be reached" error on a custom domain in Webflow. Here are some potential causes and solutions to help you resolve the issue:
DNS settings: Double-check that your domain's DNS settings are correctly configured. Ensure that you have added the correct A records, CNAME records, or other required records for your Webflow site. You may need to consult your domain registrar or hosting provider for assistance in setting up the DNS correctly.
Caching issues: Clear your browser cache and try accessing your site again. Also, ensure that any caching plugins or services you may be using are properly configured to work with your custom domain.
SSL certificate problems: Make sure that your SSL certificate is correctly installed and configured for your custom domain. Without a valid SSL certificate, some browsers may display an error message or block the site altogether. Check that the certificate is issued for the correct domain and is not expired.
Webflow publishing settings: Verify that your Webflow site's publishing settings are correctly configured. Double-check that you have assigned the correct custom domain to your site and set the default domain correctly.
Domain propagation: When you make changes to your DNS settings, it may take some time for the changes to propagate across the internet. This process can take up to 24-48 hours, although it usually occurs much faster. If you've recently updated your DNS records, give it some time before checking again.
Firewall or security settings: Ensure that your server's firewall or any security plugins are not blocking incoming requests from your custom domain. Check your firewall rules or security settings to see if they are inadvertently blocking access to your site.
Incorrect nameservers: Confirm that you have correctly set the nameservers for your domain. Nameservers are typically provided by your hosting provider or domain registrar, and they are responsible for directing traffic to the correct server. If the nameservers are incorrect, your site may not be reachable.
By troubleshooting these potential causes, you should be able to identify and resolve the "this site can't be reached" error on your custom domain in Webflow.
Additional questions to search:
- How do I set up DNS settings for a custom domain in Webflow?
- Why is my custom domain in Webflow showing a security certificate error?
- How long does it take for domain changes to propagate?
