Can you help me troubleshoot why the smooth scrolling feature stopped working after I published my website on Webflow?

Published on
September 22, 2023

To troubleshoot why the smooth scrolling feature stopped working after publishing your website on Webflow, you can follow these steps:

  1. Check the scroll trigger settings: In Webflow, smooth scrolling is typically achieved by using interactions with scroll triggers. Make sure that the interaction and its associated trigger are still correctly set up. Double-check the settings to ensure that everything is configured as intended.

  2. Check for any conflicting CSS or JavaScript: Smooth scrolling might be affected by conflicting code written either in custom code blocks or within the Webflow Designer. Inspect the site's HTML and CSS to identify any conflicting or duplicated code. Remove or modify any code that might be interfering with the smooth scrolling functionality.

  3. Review the published site: Before troubleshooting further, verify that the smooth scrolling interactions are deployed to the live website. Inspect the published site's code by opening the browser's DevTools (usually by pressing Ctrl+Shift+I or Cmd+Option+I). Look for any console errors or warnings related to smooth scrolling or interactions. This can help identify specific issues causing the feature to stop working.

  4. Test in different browsers: Smooth scrolling might work in some browsers but not in others. Verify if the issue is specific to a particular browser by testing the website's smooth scrolling feature across different browsers. If the problem persists in all browsers, it's likely an issue with the website's configuration, but if it only occurs in one browser, it could be due to a browser-specific issue.

  5. Check the scroll behavior in the project settings: Webflow allows customization of scroll behavior in project settings. Make sure that the scroll behavior is not set to "None" or any other value that would disable smooth scrolling. To access project settings, navigate to the Designer, click on the Settings tab at the top right, and then select the Project Settings option.

  6. Republish the site: Sometimes, re-publishing the website on Webflow can resolve certain issues. After making any changes to the website or the project settings, republish the site and check if the smooth scrolling feature is working as intended.

By following these steps, you should be able to identify and resolve the issue that caused the smooth scrolling feature to stop working after publishing your website on Webflow.

Additional Questions:

  1. How do I create smooth scrolling in Webflow?
  2. Why does smooth scrolling not work in certain browsers?
  3. What is the difference between scroll trigger animations and smooth scrolling in Webflow?