Are there any fixes for in-page links not working on a live website but working on the Webflow preview?

Published on

September 22, 2023

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Fixes for in-page links not working on a live website but working on the Webflow preview

When you encounter issues with in-page links not working on a live website but functioning correctly on the Webflow preview, there are a few potential fixes you can try:

Check the link target: Verify that the target of your in-page link is correct. Double-check the ID or class name of the target element you're linking to within your Webflow project.
Ensure the elements exist: Make sure that the element you're linking to exists on the live website. If you deleted or modified the target element after initially setting up the link, it may cause the in-page link to fail on the live site. Inspect the live site's HTML and confirm that the elements you're linking to are present.
Check for conflicting elements or interactions: If you have conflicting elements or interactions on the live site, they might interfere with the behavior of in-page links. Inspect the HTML and CSS of the live site to identify any potential conflicts, such as overlapping elements or conflicting interactions.
Re-publish your site: Sometimes, in-page links may not work due to caching issues or incomplete publishing. Try republishing your Webflow site to ensure that any recent changes or fixes are reflected in the live version. To do this, go to your Webflow dashboard, select your project, click on "Publish," and follow the prompts to publish your site again.
Check custom code: If you have added custom code or scripts to your Webflow project, ensure that they are not interfering with the functionality of your in-page links. Temporarily remove any custom code and test the in-page links again to see if they work as expected.
Test in different browsers: In some cases, in-page link issues may be browser-specific. Test your in-page links in multiple browsers (such as Chrome, Firefox, Safari, and Edge) to see if the issue persists across all browsers or is specific to a particular one.
Contact Webflow support: If none of the above solutions resolve your issue, it's advisable to reach out to Webflow support for further assistance. Provide them with specific details about the issue, including the steps you've already taken to troubleshoot, to help them diagnose and resolve the problem for you.

By following these troubleshooting steps, you can often identify and resolve issues with in-page links not working on a live website.

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