What are potential solutions to a bug in Webflow where the drag/scroll gets stuck on mobile view?

Published on
September 22, 2023

If you're experiencing a bug in Webflow where the drag or scroll gets stuck on the mobile view, there are a few potential solutions that you can try:

  1. Clear Cache and Reload:
  • Sometimes, the issue can be caused by a cached version of the website. Clearing your browser cache and reloading the page can often resolve the problem.
  1. Disable Overflow Hidden:
  • Check if you have set the overflow: hidden property on any parent elements or the body of your website. This can prevent scrolling on mobile devices. Remove or modify these properties to allow scrolling.
  1. Check for Custom Code or Third-Party Scripts:
  • If you're using custom code or third-party scripts in your Webflow project, they could potentially interfere with the scrolling behavior on mobile devices. Try disabling or removing any custom code or script you have added and see if the issue persists.
  1. Update Webflow Version:
  • Make sure you are using the latest version of Webflow. Webflow regularly releases updates that fix bugs and improve performance. Check if there is an available update and if so, update your Webflow project to see if it resolves the scrolling issue.
  1. Test on Different Devices and Browsers:
  • Sometimes, scrolling issues may be specific to certain devices or browsers. Try testing your website on different mobile devices and browsers to see if the problem occurs consistently or if it's limited to specific configurations.
  1. Contact Webflow Support:
  • If none of the above solutions resolve the issue, it's recommended to reach out to Webflow support for further assistance. They have dedicated support channels to help troubleshoot and resolve issues with the platform.

By trying these potential solutions, you should be able to address the bug where the drag or scroll gets stuck on the mobile view in Webflow.

Additional Questions:

  1. How do I disable overflow hidden in Webflow?
  2. Is there a way to prevent scrolling on specific sections in Webflow?
  3. How can I update my Webflow project to the latest version?