How can I troubleshoot the issue of the HTML embed element not appearing on my live Webflow page when using Eventbrite's embedded checkout code?

Published on

September 22, 2023

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If the HTML embed element is not appearing on your live Webflow page when using Eventbrite's embedded checkout code, there are a few steps you can take to troubleshoot the issue:

Check your code: Double-check the code you have copied from Eventbrite and pasted into your HTML embed element. Make sure you have copied the entire code accurately and that there are no missing or extra characters.
Verify the code placement: Make sure you have placed the HTML embed element in the correct position on your page. It should be inserted where you want the Eventbrite checkout code to appear. You can also try moving the element to a different location to see if that resolves the issue.
Publish your changes: After making any changes to your code or element placement, remember to publish your site so that the changes go live. Sometimes, the code may not appear on the live site if it has not been published yet.
Clear browser cache: Clearing your browser cache can help ensure that you are viewing the latest version of your live site. Browsers often store temporary files, including code snippets, which can prevent the updated code from being displayed. By clearing the cache, you force the browser to fetch all the files from the server again.
Test on different devices and browsers: Some issues may be specific to certain devices or browsers. To troubleshoot, try viewing your live site on different devices (e.g., desktop, laptop, tablet, mobile) and using different browsers (e.g., Chrome, Firefox, Safari). This can help identify if the issue is related to a specific device or browser compatibility.
Contact Webflow support: If you have tried all the troubleshooting steps above and the issue still persists, it's advisable to reach out to Webflow support for further assistance. They have the expertise to help you diagnose and resolve any technical issues you may encounter.

By following these troubleshooting steps, you should be able to identify and resolve the issue of the HTML embed element not appearing on your live Webflow page when using Eventbrite's embedded checkout code. Happy troubleshooting!

Additional questions:

Why is my HTML embed element not showing up on my live Webflow page with Eventbrite's embedded checkout code?
What should I do if the HTML embed element is not visible on my Webflow site after adding Eventbrite's embedded checkout code?
How can I fix the issue of the Eventbrite checkout code not displaying correctly on my live Webflow page?

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