Is there an issue with Webflow's cache that is causing the homepage hero banner background video to display the old video even after attempting to update it?

Published on

September 22, 2023

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Yes, there could be an issue with Webflow's cache that is causing the homepage hero banner background video to display the old video even after attempting to update it.

When you update the video file in the Webflow Designer and publish the changes, the new video should be displayed on your live site. However, sometimes the old video may persist due to caching issues.

Here are some steps you can take to ensure that the updated video is displayed correctly:

Clear your browser cache: Clearing your browser cache will force your browser to fetch the latest version of the web page, including the updated video. To clear the cache, follow the instructions specific to your browser. Typically, you can do this by going to the browser settings or preferences and finding the option to clear browsing data or cache.
Confirm that the video file is correctly updated: Double-check that you have uploaded the new video file and that it has been selected and applied to the correct element in the Webflow Designer. Ensure that the new video file is properly saved and published.
Check if a CDN is being used: If you have set up a Content Delivery Network (CDN) for your Webflow site, it may take some time for the updated video to propagate across the network. In this case, you may need to wait for the CDN cache to refresh.
Consider using a version control system: If you frequently update media files on your Webflow site, using a version control system can help you track and manage changes more effectively. Using a version control system allows you to easily revert to a previous version of your site if any issues arise.
Contact Webflow support: If you have followed the above steps and are still experiencing the issue, it's recommended to reach out to Webflow support for further assistance. They have a dedicated team that can investigate and help resolve any technical issues specific to your site.

By following these steps, you should be able to resolve the issue of the old video persisting in the homepage hero banner background video on your Webflow site.

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