What is the issue with the pop-up on the restaurant page where it reappears after the first refresh upon accepting the cookies using the finsweet cookies consent tool in Webflow?

Published on

September 22, 2023

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If you are experiencing the issue where the pop-up reappears on the restaurant page after the first refresh upon accepting the cookies using the Finsweet Cookies Consent Tool in Webflow, there could be a few possible causes and solutions to fix it:

Check your cookie settings: Make sure that the cookies are being saved properly and that the information indicating that the user has accepted the cookies is being stored correctly. If the information is not saved or is being overwritten upon refresh, it could cause the pop-up to reappear.
Inspect custom code implementation: If you have customized the functionality of the Finsweet Cookies Consent Tool, check your custom code implementation for any errors or conflicts that may be causing the pop-up to reappear. Double-check that you have implemented the code correctly and that it is not conflicting with any other scripts or plugins on your website.
Verify conditions for pop-up display: Review the conditions that determine when the pop-up should be shown. Ensure that the logic or conditions in the Finsweet Cookies Consent Tool are properly set up and that they are not conflicting with any other settings or triggers on the page.
Clear cache and cookies: Sometimes, caching or saved cookies on your browser can cause issues with pop-up display. Clear your browser cache and cookies to ensure that the page is loading properly and not using any cached data that may be causing the pop-up to reappear.
Contact Finsweet support or Webflow Community: If you have tried the above steps and the issue still persists, it may be helpful to reach out to Finsweet support or the Webflow community for further assistance. They may be able to provide specific troubleshooting steps based on your website's configuration and setup.

Remember to test any changes or fixes in a development or staging environment before implementing them on your live website to avoid any potential issues or disruptions to your visitors' experience.

Additional questions:

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