Is there any additional setup required for the form to send emails in the Webflow template I bought?

Published on
September 22, 2023

When using a Webflow template that includes a form, there may be additional setup required in order for the form to send emails. Here are the steps to take to ensure that your form is set up correctly:

  1. Configure your form settings:
  • Click on the form element in your Webflow project.
  • In the right sidebar, select "Form Settings".
  • Enter the email address where you want to receive form submissions in the "Form Notifications" field.
  • Customize the confirmation message that users will see after submitting the form.
  1. Set up form handling:
  • By default, Webflow forms use Webflow's built-in form handling service. This means that Webflow processes the form submissions and sends them to the designated email address.
  • If you prefer to use a custom form handling service, you can set up a webhook URL in your project settings and specify the URL in the "Form Settings".
  1. Test your form:
  • Submit a test form submission to ensure that the email notification is being sent to the specified email address.
  • Check your spam folder to make sure that the emails are not being filtered there.
  • If you're using a custom form handling service, test the integration between Webflow and the service to ensure that form submissions are being delivered correctly.

It's worth noting that some Webflow templates may require additional setup or customization for form submissions to work properly. This could involve connecting to third-party services, adding custom code, or adjusting the form elements to match your specific requirements. Make sure to consult the documentation provided with the template for any specific instructions.

By following these steps, you can ensure that the form in your Webflow template is properly set up to send emails and receive the necessary notifications.

Additional questions:

  1. How can I customize the confirmation message for a form in Webflow?
  2. Can I use a custom form handling service with Webflow forms?
  3. What should I do if the form submissions are not being delivered to my email address in Webflow?