Is there an onboarding video available for setting up the checkout in Webflow ecommerce, or are there Webflow staff members who can assist with setting up Stripe payment integrations correctly to resolve checkout errors on every card?

Published on
September 22, 2023

Onboarding video for setting up the checkout in Webflow Ecommerce

Webflow does not currently have an official onboarding video specifically dedicated to setting up the checkout process in Webflow Ecommerce. However, they do provide a comprehensive step-by-step guide that covers all aspects of setting up your ecommerce store, including configuring the checkout process.

To access this guide, you can follow these steps:

  1. Go to the Webflow University website (university.webflow.com).
  2. Search for "Ecommerce" in the search bar at the top of the page.
  3. Click on the "Webflow Ecommerce" option in the search results.
  4. Scroll down to find the section titled "Set up your checkout" within the guide.

This section of the Webflow University guide provides detailed instructions, accompanied by screenshots, to walk you through the process of setting up the checkout in your Webflow Ecommerce store. It covers topics like adding a cart to your site, configuring payment settings, setting up shipping methods, and more.

Webflow staff assistance with Stripe payment integrations and checkout errors

Webflow has a customer support team that can assist you with any issues or questions you may have regarding the setup and troubleshooting of Stripe payment integrations and checkout errors. You can reach out to them directly by creating a support ticket through the Webflow help center.

To create a support ticket, follow these steps:

  1. Go to the Webflow website (webflow.com).
  2. Click on "Help" in the top right corner of the page.
  3. In the dropdown menu, click on "Contact Support."
  4. Fill out the support ticket form with all the necessary details regarding your specific issue or question.
  5. Submit the ticket, and a Webflow staff member will get back to you as soon as possible to assist you further.

Webflow's customer support team is known for being knowledgeable and responsive, so they should be able to help you resolve any checkout errors you may be encountering or provide you with guidance on correctly setting up Stripe payment integrations.

In summary, while there may not be an onboarding video specifically dedicated to setting up the checkout in Webflow Ecommerce, Webflow does provide a comprehensive guide that covers this topic. Additionally, their support team can assist you with any issues or questions you may have regarding Stripe payment integrations and checkout errors.

Additional Questions:

  1. How do I set up shipping methods in Webflow Ecommerce?
  2. Can I customize the look and feel of the checkout process in Webflow Ecommerce?
  3. Are there any transaction fees associated with using Stripe as a payment gateway in Webflow Ecommerce?