Is it possible to completely delete the eCommerce section of my Webflow site and get a refund on the CMS site plan if I do not need it?

Published on
September 22, 2023

Yes, it is possible to remove the eCommerce functionality from your Webflow site. However, please note that the eCommerce feature and the CMS site plan are separate entities and have separate associated costs.

To remove the eCommerce functionality from your Webflow site, follow these steps:

  1. Log in to your Webflow account and navigate to the site you want to edit.
  2. Go to the "Project Settings" of your site by clicking the gear icon in the top-right corner of the Designer.
  3. In the "Plans" tab, scroll down to the "eCommerce" section.
  4. Click on the "Remove eCommerce" option.
  5. A confirmation popup will appear. Click "Remove eCommerce" again to confirm.
  6. The eCommerce functionality will now be removed from your site.

As for the CMS site plan refund, Webflow has a refund policy that you can review in their terms of service. It is essential to familiarize yourself with their refund policy to understand the details and eligibility for a refund.

However, it's important to note that most refunds are typically offered within a specific timeframe after the purchase, and they may not be provided for partial usage or after a certain period. We recommend reaching out to Webflow's customer support for specific queries regarding refunds.

Keep in mind that removing the eCommerce functionality does not automatically result in a refund for the CMS site plan. These are separate features and costs within Webflow, and they are not directly dependent on one another.

To remove eCommerce functionality from a Webflow site:

  1. Log in to your Webflow account.
  2. Go to the site you want to edit.
  3. Click on the gear icon in the top-right corner to access "Project Settings."
  4. In the "Plans" tab, scroll down to the "eCommerce" section.
  5. Click on "Remove eCommerce."
  6. Confirm the removal in the popup that appears.

To request a refund for Webflow CMS site plan:

  1. Review Webflow's refund policy in their terms of service.
  2. Contact Webflow's customer support to inquire about the eligibility and process for receiving a refund.
  3. Provide the necessary information and details about your CMS site plan purchase.
  4. Follow any instructions or guidelines provided by Webflow's support team for refund requests.

Please note: The refund policy and process may vary, so it is essential to refer to Webflow's official documentation or contact their support team directly for the most accurate and up-to-date information.

Additional Questions:

  1. How do I remove eCommerce functionality from my Webflow site?
  2. What should I do if I want to get a refund for my Webflow CMS site plan?
  3. Does removing eCommerce from my Webflow site qualify me for a refund on the CMS site plan?