Is it a new policy in Webflow that if we cancel or downgrade our accounts, all of our sites and pages will be deleted?

Published on
September 22, 2023

Webflow's Policy Regarding Account Cancellation or Downgrades

Webflow's policy regarding account cancellation or downgrades does not involve the automatic deletion of your sites and pages. If you decide to cancel or downgrade your account, your sites will still be preserved. However, certain limitations and restrictions might be applied to your account based on the plan you choose or the features available in that plan.

Here are some important points to understand about Webflow's policy:

  1. Site Preservation: When you cancel or downgrade your account, Webflow allows you to keep your existing sites intact. This means that all your pages, designs, and content will remain accessible.

  2. Feature Access: Depending on the plan you choose, certain features and functionalities may be limited or disabled. Webflow provides different plans with varying levels of access to features like code export, content editors, team collaboration, custom code, etc. Therefore, it's important to carefully review the features available in each plan to ensure they meet your needs.

  3. Account Management: As a Webflow user, you have the flexibility to manage your account based on your requirements. This includes upgrading, downgrading, or canceling your account without automatically deleting your sites.

  4. Project Archival: Webflow offers the ability to archive projects. This feature allows you to store projects that you no longer actively work on, freeing up space in your account. Archived projects don't count towards the total number of active projects in your account, but they can be reactivated or permanently deleted as needed.

Webflow's policy aims to provide users with the ability to manage their accounts and sites without the risk of immediate deletion. By preserving your sites even after cancellation or downgrades, Webflow ensures that your work remains accessible and allows you to make informed decisions about your account.

If you have any further questions or concerns about account cancellation or downgrades, it's recommended that you reach out to Webflow's customer support for clarification.

Additional Questions

  1. Can I downgrade my Webflow account without losing my sites and pages?
  2. What happens to my Webflow projects if I cancel my account?
  3. Are there any limitations or restrictions when downgrading my Webflow plan?