Is anyone else having an issue with Webflow where active links are not clickable on mobile but work fine on desktop?

Published on
September 22, 2023

If you are experiencing issues with active links not being clickable on mobile devices in Webflow, you are not alone. This issue has been reported by some users, and there are a few potential solutions you can try to resolve it:

  1. Check for overlapping elements: Sometimes, elements on your webpage can overlap and interfere with the functionality of interactive elements such as links. Use the Webflow Designer's Navigator panel to ensure that no elements are overlapping with your links. Adjust the positioning or z-index of the elements if necessary.

  2. Test with different devices and browsers: The issue may be specific to certain devices or browsers. Test your website on different mobile devices (both Android and iOS) and various popular browsers like Chrome, Safari, Firefox, and Edge. This will help you determine if the issue is widespread or limited to a specific device/browser combination.

  3. Ensure proper styling of links: Check the CSS styling of your links to ensure that they are appropriately styled for mobile devices. Make sure the font size, color, and padding are sufficient to allow users to click on them comfortably. Also, ensure that there are no accidental :hover or :focus styles that might make the links unclickable.

  4. Try disabling interactions: If you have any interactions applied to the links or surrounding elements, try disabling them temporarily to see if they are causing the issue. Sometimes, overly complex interactions can interfere with the link's functionality on mobile devices.

  5. Update Webflow: Ensure that you are using the latest version of Webflow by checking for updates in the dashboard. Webflow regularly releases updates to address bugs and improve the overall performance of the platform. Updating to the latest version may resolve the issue.

If none of the above solutions work, you may consider reaching out to the Webflow support team for further assistance. They can help troubleshoot the issue specifically related to your website and provide more tailored solutions.

Additional Questions:

  1. How can I check for overlapping elements in Webflow?
  2. What are some common CSS styling issues that can affect clickable links in Webflow?
  3. How can I contact Webflow support for assistance with link-related issues?