Is anyone else experiencing missing images on the website when using Chrome and Firefox but not Safari?

Published on
September 22, 2023

Possible Reasons for Missing Images on Webflow Site in Chrome and Firefox:

  1. Caching issues:

  • Clear your browser cache to ensure you are viewing the latest version of the website. Sometimes, outdated or corrupted cached files can lead to missing images.
  1. File format compatibility:

  • Check if the images that are not loading properly are in a specific file format like SVG, WebP, or APNG. These formats may not be fully supported by all browsers, such as older versions of Chrome and Firefox. Convert the images to a more universally supported format (e.g., JPEG or PNG) if necessary.
  1. Cross-origin resource sharing (CORS) issues:

  • If the images are hosted on a different domain or subdomain than the website itself, ensure that the server hosting the images allows cross-origin requests. Check the server's response headers for the Access-Control-Allow-Origin header, which should allow the requesting domain to access the images.
  1. Mixed content warnings:

  • If your website is served over HTTPS but some images are loaded via HTTP, modern web browsers like Chrome and Firefox may block them due to mixed content security concerns. Ensure all image URLs used on your website use HTTPS to avoid this issue.
  1. Ad blockers or browser extensions:

  • Some ad blockers or browser extensions may interfere with the loading of certain web content, including images. Try disabling any ad blockers or extensions temporarily to see if they are causing the problem.
  1. URL or file path errors:

  • Double-check the image URLs or file paths in your Webflow site. Make sure they are correctly referenced in your code and that the images exist in the specified locations. Incorrect or malformed URLs can cause images to appear missing.
  1. Browser-specific CSS rules or styles:

  • Check if your website's CSS includes any rules or styles that are specific to certain browsers or browser versions and could potentially hide or override the display of certain images. Remove or modify these rules if necessary.
  1. Dynamic loading or lazy loading issues:

  • If your website uses dynamic image loading techniques or lazy loading frameworks, ensure that they are functioning correctly across different browsers. Some implementations may not be fully compatible with Chrome or Firefox, causing images to be fetched or loaded improperly.

If none of these solutions resolve the issue, it's recommended to seek further assistance from the Webflow community or Support team to investigate the specific problem you're experiencing.

Additional Questions:

  1. Why are my images not showing up on my Webflow site?
  2. How can I fix missing images on my website in Chrome and Firefox?
  3. What are the common causes of images not loading properly on a Webflow site?