How can I add an SMTP server to Webflow in order to solve the issue of not receiving emails on a client's domain email addresses?

Published on
September 22, 2023

To add an SMTP server to Webflow and solve the issue of not receiving emails on a client's domain email addresses, follow these steps:

  1. Choose an SMTP provider: Webflow doesn't have its own built-in SMTP server, so you'll need to select an external provider. Some popular options include SendGrid, Mailgun, and SMTP.com. Consider factors like deliverability, pricing, ease of use, and integration capabilities when making your choice.

  2. Set up an account: Sign up for an account with your chosen SMTP provider. You may need to provide some details, such as your domain name and email address, for verification purposes.

  3. Obtain SMTP credentials: Once your account is set up, you'll need to obtain the SMTP credentials required for using the service. This usually includes an SMTP server address, port number, username, and password. These credentials will be used to authenticate your Webflow account with the SMTP server.

  4. Log in to Webflow: Navigate to the Webflow dashboard and log in to your account.

  5. Go to Project Settings: Select the project for which you want to add the SMTP server. Click on the "Project Settings" option located on the left-hand side of the dashboard.

  6. Open the Forms tab: Within the Project Settings page, locate and click on the "Forms" tab. This is where you can configure email settings for your forms.

  7. Enable SMTP: Scroll down until you find the "SMTP" section. Toggle the switch to enable the SMTP server option.

  8. Enter SMTP details: Enter the SMTP server address, port number, username, and password provided by your SMTP provider. These details will allow Webflow to authenticate with the SMTP server and send emails on behalf of your client's domain.

  9. Save changes: Once you've entered the SMTP details, click on the "Save" or "Update" button to apply the changes. Webflow will now use the configured SMTP server for sending form submission emails.

By following these steps, you can add an SMTP server to Webflow and ensure that emails sent from your client's domain addresses are received successfully.

Additional Questions:

  1. How do I choose the best SMTP provider for Webflow?
  2. What other email delivery options can I use in Webflow aside from SMTP?
  3. How can I test if the SMTP server is set up correctly on my Webflow forms?