How do I fix the AAAA record error when connecting a custom domain in Webflow?

Published on

September 22, 2023

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Fixing the AAAA record error when connecting a custom domain in Webflow

When connecting a custom domain in Webflow, you may encounter an AAAA record error if there is an issue with the AAAA record in the DNS settings of your domain. This error usually occurs when the AAAA record is either missing or incorrectly configured. Here's a step-by-step guide on how to fix the AAAA record error:

Access your DNS provider: Log in to the dashboard of your domain registrar or DNS provider. This is where you manage the DNS settings for your domain.
Locate the DNS settings: Look for the section or tab that allows you to edit the DNS records for your domain. This may be called "DNS Management," "Manage DNS," or something similar.
Identify the AAAA record: In the DNS settings, find the AAAA record associated with your domain. The AAAA record contains IPv6 address information that is used to route traffic to your website.
Check the AAAA record: Verify that the AAAA record exists, and if it does, ensure that the IP address specified is correct. The IP address should match the IP address provided by Webflow.
Edit or create the AAAA record: If the AAAA record is missing, create a new record using the following details:

Type: AAAA
Name: Leave this field blank or enter "@" to specify the root domain.
Value: Enter the correct IPv6 address provided by Webflow.

Save the changes: Once you have verified or updated the AAAA record, save the changes in your DNS settings.
Propagation time: It may take some time for the changes to propagate across the internet. This process can vary, but typically takes around 24-48 hours for DNS changes to take effect.

By following these steps and ensuring that the AAAA record in your DNS settings is correctly configured, you should be able to fix the AAAA record error when connecting a custom domain in Webflow.

Additional Questions:

What is the purpose of the AAAA record in DNS settings?
Why does the AAAA record error occur when connecting a custom domain in Webflow?
How long does it take for DNS changes to propagate?

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