How can I resolve the error message I am receiving when trying to enter the CNAME records for my client's website on Webflow?

Published on
September 22, 2023

To resolve the error message you are receiving when trying to enter CNAME records for your client's website on Webflow, you can follow these steps:

  1. Double-check the CNAME record details: Verify that you have correctly entered the CNAME records in your domain registrar's settings. Make sure there are no typos or extra spaces in the record.

  2. Confirm the CNAME value: Ensure that you have entered the correct CNAME value provided by Webflow. This value may include a unique combination of letters, numbers, and dashes that identifies your Webflow project.

  3. Wait for DNS propagation: Changes to DNS settings can take some time to propagate across the internet. It is possible that your changes have not fully propagated yet. Be patient and wait for the changes to take effect, which can take anywhere from a few minutes to 48 hours.

  4. Clear DNS cache: Sometimes, your local DNS cache may store outdated information. To clear the cache, you can flush the DNS cache on your computer. Use the appropriate command for your operating system—ipconfig /flushdns for Windows or sudo killall -HUP mDNSResponder for macOS.

  5. Contact your domain registrar: If you have followed all the steps above and still have issues, it's best to reach out to your domain registrar's support team. They can assist you in troubleshooting and ensuring that the CNAME records are correctly set up for your client's website on Webflow.

Remember that while resolving the error message, it is crucial to ensure the accuracy of the CNAME records to avoid any potential disruption to your client's website.

Additional Questions:

  1. How do I enter CNAME records on Webflow?
  2. What is DNS propagation and how long does it take?
  3. How can I flush the DNS cache on my computer?