Can anyone help me troubleshoot why my Lottie/Bodymovin SVG animations are not appearing on my Webflow site?

Published on

September 23, 2023

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If your Lottie/Bodymovin SVG animations are not appearing on your Webflow site, there are a few potential causes and troubleshooting steps you can take to resolve the issue:

Check your Lottie animation file: Ensure that your Lottie/Bodymovin SVG animation file is properly formatted and compatible with Webflow. You can double-check this by opening the file in LottieFiles (https://lottiefiles.com/) or another compatible viewer.
Verify file paths and URLs: Confirm that the file paths and URLs for your Lottie animation file are accurate and accessible. Make sure that the file is hosted on a server that allows external access and that the URL to the file is correctly linked in your Webflow project.
Review the Lottie animation settings in Webflow: Double-check the settings in Webflow to ensure that the Lottie/Bodymovin SVG animation is properly configured. In the Webflow Designer, select the Lottie element and review the animation settings panel on the right-hand side. Ensure that the correct animation file is selected and that the settings are configured appropriately.
Clear browser cache: Sometimes, browser cache can interfere with the display of a Lottie animation. Clear your browser cache and reload the page to see if the animation appears correctly.
Check for conflicting code or styles: Examine your custom code or stylesheets to see if there are any conflicting CSS rules or JavaScript that may be affecting the display of the Lottie animation. Disable or remove any code that may be causing conflicts and test if the animation appears.
Test in different browsers and devices: Confirm whether the issue is specific to a particular browser or device. Test the Lottie animation in various browsers (Chrome, Firefox, Safari) and on different devices (desktop, mobile) to check if the issue persists across different platforms.
Contact Webflow support: If you have tried the above troubleshooting steps and the Lottie/Bodymovin SVG animation is still not appearing, it may be helpful to reach out to Webflow support for further assistance. They can help diagnose and troubleshoot any technical issues specific to your Webflow project.

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