Can you help me troubleshoot why my anchor link in Webflow is not working even though it works in other platforms like Codesandbox?

Published on
September 22, 2023

If you're experiencing issues with anchor links not working properly in Webflow, even though they work in other platforms like CodeSandbox, here are some troubleshooting steps to consider:

  1. Check the anchor link setup: Verify that you have correctly set up the anchor link in Webflow. To do this, follow these steps:
  • Select the element (e.g., a text link or button) you want to use as the anchor link.
  • Open the Settings panel on the right.
  • Under the Links section, enter the URL of the page you want to link to, followed by the anchor ID preceded by a hash (#).
  • For example, if you want to link to the About section on the same page, you would enter "#about" in the link URL field.
  1. Confirm the presence of the anchor ID: Ensure that the target element you want to link to has a corresponding anchor ID set up correctly. To set up an anchor ID:
  • Select the element you want to link to (e.g., a section, div, or heading).
  • Open the Settings panel on the right.
  • Under the ID section, enter a unique identifier, preferably without spaces or special characters.
  1. Inspect the exported code: Export your Webflow project and compare the exported code to the version in CodeSandbox to identify any potential discrepancies. Look for differences in the HTML structure and attribute values related to the anchor link.

  2. Check for conflicting custom code: Sometimes, custom code (e.g., JavaScript or jQuery) can interfere with the functionality of anchor links. Temporarily remove any custom code related to anchor links or perform additional testing with custom code disabled to observe if the issue persists.

  3. Temporarily disable smooth scrolling: If smooth scrolling is enabled in your Webflow project, it might cause conflicts with anchor links. Try temporarily disabling smooth scrolling settings to see if it resolves the problem.

  4. Test in different browsers: Anchor link behavior can vary across different web browsers. Test your anchor links in various browsers (e.g., Chrome, Firefox, Safari) to rule out any browser-specific issues.

If you have followed these steps and the anchor links still do not work properly in Webflow, you may consider reaching out to Webflow support or seeking help in the Webflow community to troubleshoot the issue further.

Additional Questions

  • How do I add smooth scrolling to anchor links in Webflow?
  • Can I use anchor links to link to external websites?
  • What are the best practices for creating anchor links within long-scrolling pages in Webflow?