How can I fix a domain redirect issue in Webflow after updating my default domain and deleting the old one?

Published on
September 22, 2023

If you have encountered a domain redirect issue in Webflow after updating your default domain and deleting the old one, here are some steps you can take to fix the issue:

  1. Clear your browser cache: Sometimes, the issue can be related to cache, so clearing your browser cache can help resolve it. To clear the cache, you can press Ctrl + Shift + R (Windows/Linux) or Command + Shift + R (Mac) in your browser.

  2. Check your DNS settings: Ensure that your DNS settings are correctly pointing to your Webflow hosting. You can verify this by checking the DNS records provided by Webflow in your domain provider's settings. Make sure the A records and CNAME records are correctly set up.

  3. Configure your default domain properly: In the Webflow dashboard, go to the Project Settings and navigate to the Hosting tab. Check if your default domain is correctly set up there. If there are any issues, make sure to update it to the desired domain.

  4. Publish your site again: After making any changes to your domain settings, it's important to republish your site to ensure the changes take effect. Go to the Webflow Designer, click on the Publish button, and republish your website.

  5. Test your site on different devices and networks: Sometimes, the redirect issue may be specific to certain devices or networks. Test your site on different devices (e.g., mobile, tablet, desktop) and networks (e.g., home, office, mobile data) to see if the issue persists.

  6. Contact Webflow support: If the issue still persists after following the above steps, it's recommended to reach out to Webflow support. They have a team of experts who can assist you in resolving the domain redirect issue.

Additional Questions:

  1. How do I update my default domain in Webflow?
  2. What are A records and CNAME records, and how do I configure them for my Webflow site?
  3. How can I contact Webflow support for assistance with domain-related issues?