Is anyone else experiencing issues with images disappearing when uploading them to a CMS collection in Webflow?

Published on
September 22, 2023

Yes, it is possible for images to disappear when uploading them to a CMS collection in Webflow. This could be caused by various factors, including:

  1. File format: Webflow supports commonly used image formats such as JPEG, PNG, and GIF. If your image is in an unsupported format or has an incorrect file extension, it may not display correctly or disappear entirely. Ensure that your images are in the correct format before uploading them to Webflow.

  2. File size: Large image files take longer to upload and may result in issues. Webflow has a maximum file size limit of 4MB for images. If your image is larger than this, you will need to compress it or resize it before uploading it to Webflow.

  3. Incomplete upload: Slow or unstable internet connections can lead to incomplete image uploads. If the upload process is interrupted or doesn't complete successfully, the image may not appear in your CMS collection. Make sure you have a stable internet connection when uploading images.

  4. Broken links: If the image was previously linked to an external source and that source is no longer available, the image may not display in your CMS collection. Check the link to ensure it is still valid and accessible.

To troubleshoot and resolve these issues:

  • Verify that the image is in a supported format and has the correct file extension.
  • Compress or resize the image if necessary to meet the file size limit.
  • Double-check your internet connection and try uploading the image again.
  • Update the link if the image is sourced externally and ensure it is still valid.

If the issue persists, you can reach out to Webflow support for further assistance.

Additional Questions:

  1. How do I compress images in Webflow to reduce file size?
  2. Can I change the file format of an image in Webflow after uploading it to a CMS collection?
  3. Why do some images appear blurry or pixelated on my Webflow website?